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SCAM  CALL  & WHISTLEBLOWING 

Unsolicited Calls and Public Enquiries

We do not engage in unsolicited calls to our clients or prospective customers. 

If you have received a call and are unsure of its legitimacy, or if you have any questions regarding a call from Indigo Global Limited, you can reach us for verification through the following channels:

•    Phone: +852 2980-3006.
•    Email: helpdesk@indigohelpdesk.com

Complaints handling

We take complaints seriously and aim to resolve complaints promptly, sensitively, and professionally. 

If you need to lodge a complaint you can contact us through the following channels:

•    Phone: +852 2980-3006 
•    Email: helpdesk@indigohelpdesk.com

We will acknowledge and respond to all complaints within 7 working days

Scam Call Alerts

We are committed to safeguarding our clients from potential scam calls or fraudulent activities. 

To stay updated on known scam calls, visit this Scam Alerts section.

For further information on how to verify a call from Indigo Global Limited and stay informed about scam prevention, feel free to contact us through the phone number or email address mentioned above.
 

Whistleblowing Policy


The Whistleblowing Policy provides a confidential channel for reporting misconduct, illegal activities, or violations within Indigo. It applies to all employees and stakeholders, covering issues like fraud, legal breaches, and harm to the public or industry. Reports can be made anonymously, and all reports will be handled confidentially. Indigo ensures thorough investigations and enforces strict policies against malicious reports or retaliation. This policy helps maintain ethical standards within the company

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